Elements and Performance Criteria
- Elements define the essential outcomes
- Performance criteria specify the performance needed to demonstrate achievement of the element
- Monitor welfare of colleagues
- Monitor stress and emotional wellbeing of colleagues, and where issues arise, take appropriate action in accordance with organisation standards and procedures
- Use practices that acknowledge and accept differences and accurately identify diverse needs of colleagues
- Identify required professional and personal performance standards and use to monitor stress and emotional wellbeing
- Regularly use self assessment and reflectivebehaviour strategies to monitor performance
- Regularly seek formal and informal performance feedback and act upon it as appropriate
- Plan appropriately to identify current and potential areas of need within organisation and develop proposals to support these areas
- Conduct structured debriefings following an incident
- Plan, prepare and conduct debriefing in line with organisation standards and procedures
- Schedule debriefing as soon as possible following the incident
- Conduct debriefing in a safe environment and in a manner that facilitates open discussion
- Use appropriate debriefingtechniques to encourage further exploration of emotions and experiences to assist in reflection on issues
- Use appropriate questioning to encourage colleagues to explore and acknowledge their concerns
- Identify indicators ofrisk to self or others and respond according to the degree and nature of the risk
- Document and report outcomes of debriefings in accordance with organisation standards and procedures
- Identify and promptly respond to colleagues needing additional support and refer in accordance with organisation guidelines